Tel: 01691 623 768 | Email: info@reactgk.com

TERMS AND CONDITIONS

This website is owned and operated by React Sports Ltd who are completely dedicated to your total satisfaction. If you have any suggestions or comments or if you need to contact us, please use the contact details below.

Our Contact Details:
React Sports Ltd
4 Eaton Court
Ellesmere Road
Tetchill
Shropshire
SY12 9DA
United Kingdom
Phone: 01691 623 768
Email: alan [at] reactsports [dot] com
Company Reg Number: 8291143

Making A Purchase
Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on ‘Checkout’ and you will be asked for a few details that we need to be able to complete the order.

We accept card payments. If you are shopping from North America or anywhere else, place your order and your card company will convert the transaction to US Dollars or your own currency.

We accept Visa and MasterCard. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. If you do not wish to pay online, you may send your card information via phone, fax or by post.

If you have made a mistake in your order and cannot correct it in the shopping cart, contact us and we will correct the mistake.

When confirmation of your order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Delivery Schedule
We deliver your order right away. We will normally send your order to you in within 3 – 5  business days. International orders are generally received in under 7 – 10 days. PLEASE CONTACT US FOR DELIVERY OUTSIDE OF UK MAINLAND.

You must inform us within two working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence.

You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received.

Returns Policy
Your rights to return goods are protected under the EU Distance Selling Directive.

You are entitled to cancel your order and return the goods within 7 working days for a full refund, including the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you. Your refund will be paid within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault – for example, if goods are faulty or mis-described.

Any goods returned should be in saleable condition.

These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply in the future.

None of these terms affect your legal rights and these are not diminished in any way. If any term is held to be invalid under any applicable statute or rule of law, that term is automatically omitted from the terms to minimum extent necessary to comply with the law and without affecting the validity or enforceability of the remainder.

Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges
For orders made from the UK or the European Union, 20% VAT is added. All other orders are VAT free.

Credit Card Security
When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Guarantee
We guarantee your satisfaction.

Reaching Us
If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01691 623 768 (International +44 01691 623 768) or fax us on or write to us at 4 Eaton Court, Ellesmere Road, Tetchill, Shropshire, SY12 9DA United Kingdom.

PRIVACY
React Sports Ltd, the owner of this website, has created this privacy statement in order to demonstrate our deep commitment to the privacy of our site, visitors and customers. As a company, we strictly adhere to all industry guidelines and we continually review our policy and procedures to ensure the safety and protection of our visitor and customer information.

Information Collection and Use
React Sports Ltd is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from those which are disclosed in this statement. React Sports Ltd collects information from our users at several different points on our website.

Forms
We request information from the user on our contact form. Here a user must provide contact information (like name and address). This information is used to contact the customer who has requested us to do so.

What are Cookies?
A “cookie” is a text file containing small amounts of information which is stored on your computer, tablet or mobile phone (device) when you visit a website.

There are different types of cookies which are used to do different things, such as letting you navigate between different pages on a website efficiently, remembering preferences you have given a website, and improving your overall experience. Others are used to measure the number of site visits and the most popular pages users visit, and may be used to provide you with advertising which is more tailored to your interests.

Some cookies are allocated to your computer only for the duration of your visit to a website, and these are called “session” cookies. These automatically expire when you close down your browser. There is another type of cookie known as “persistent”. These cookies remain on your device for a period of time.

Please note that cookies can’t harm your computer. We don’t store personally identifiable information in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site.
We’re giving you this information as part of our initiative to comply with recent legislation, and so that you can manage cookies as required.

Cookies Used
We use cookies for the following purposes:
– to ensure the website works correctly,
– to remember any preferences you may have given the website
– to collect anonymous data which allows us to see how people arrive at our website, and which content is viewed.

Third Party Cookies
When you are using this site you may notice that there is content from other websites, such as Google maps or YouTube videos. We may also provide you with the opportunity to share information with others using social networks such as Facebook. We add this content from time to time to give a better user experience. As a result, you may be sent cookies from these other websites.

We do not control these cookies and we suggest you check these third-party websites for more information about the cookies they use and how you can manage them.

How To Manage Cookies
Our cookies don’t store personal information such as names and addresses, they simply enable our website to work properly and allow us to collect anonymous data about how our website is used so we can use it for continuous improvement.

However, if you would prefer to restrict, block or delete cookies from this website, or any other website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your particular browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.
Please bear in mind that if you do this, some features of this website may not function correctly or may not be provided to you.

Links
This website may contain links to other sites. Please be aware that we React Sports Ltd are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website. You may not create a link to this website from another website or document without React Sports Ltd prior written consent.

Security
This website takes every precaution to protect our user’s information. When users submit sensitive information via the website, the information is protected both online and off-line.